We’ve compiled answers to the most common questions about our Lightroom presets to help you get started quickly.
1️⃣ What are Lightroom presets?
Lightroom presets are pre-made editing filters that allow you to apply a specific look or style to your photos with just one click, saving time while achieving professional-quality edits.
2️⃣ How do I receive my presets after purchase?
Once your order is confirmed, you’ll receive an instant download link via email. You can download your presets immediately without any waiting time.
3️⃣ Are your presets compatible with all devices?
Yes! Our presets work on Adobe Lightroom Mobile (iOS & Android) and Adobe Lightroom Desktop (Windows & Mac). Each product page lists compatibility details.
4️⃣ How do I install presets?
We provide a step-by-step installation guide with every purchase. Even if you’re new to Lightroom, you can easily set up and start using our presets within minutes.
5️⃣ Can I use the presets on RAW and JPEG photos?
Absolutely! Our presets are designed to work with both RAW and JPEG formats, giving you flexibility no matter how you shoot your photos.
6️⃣ Are your presets beginner-friendly?
Yes. Whether you’re a professional photographer or just starting out, our presets are easy to use and require no prior editing experience.
7️⃣ What if I don’t like the preset after purchase?
Since presets are digital downloads, we generally don’t offer refunds. However, if you face technical issues with your files, please contact our support team for assistance.
8️⃣ Can I use the presets on multiple devices?
Yes, once purchased, you can download and use your presets on multiple devices as long as they are linked to your own Adobe account.
9️⃣ Do you offer customer support if I face issues?
Of course! Our friendly support team is here to help. You can reach us at:
📧 Email: support@primosy.com
📱 Phone: +1 (332) 222-4751