At Primosy, we specialize in delivering high-quality digital Lightroom presets. As our products are digital, there is no physical shipping involved. Please review the details of our digital delivery process below.
1. Delivery Method
All products purchased from www.primosy.com are delivered electronically. After completing your payment, you will receive an order confirmation email containing a secure download link to access your purchased presets.
2. Delivery Time
- Digital products are available for instant download immediately after a successful payment.
- In rare cases, email delivery may take up to 10–30 minutes due to server processing times or payment verification delays.
3. Non-Delivery Issues
If you do not receive your download link within 1 hour of purchase, please:
- Check your spam/junk email folder.
- Verify that the email address provided during checkout is correct.
- Contact our support team at support@primosy.com for assistance.
4. No Physical Shipping
As all products are digital files, we do not offer physical delivery, shipping, or printed versions of our presets.
5. Additional Information
- All purchases are final and non-refundable (see our Refund and Returns Policy for more details).
- Please ensure you have a stable internet connection and compatible software to download and use our presets.
Contact Us
For any questions about product delivery, reach out to us:
Email: support@primosy.com
Phone: +1 (332) 222-4751